“By the book.” If you’ve watched any detective or crime thriller movies, you’ve heard that phrase. Probably many times. Some police chief is always telling the hard-to-manage detective,
“OK, Mike. But we’ve gotta keep this strictly by the book.”
But what book? And where is that book? And who wrote it? Or is it even real?
Yeah, what they’re talking about is the organization’s policy guidelines. Some sort of document or file that lines out and describes what the policies are for most situations that might arise.
In my business management consultant career, I’ve helped lots of business owners, entrepreneurs, and organizations get things going “by the book.” But in business, it’s the operations manual.
I remember, a particular time, when I helped a couple of my clients set up their operations manual. We filled it with specific policies, processes, and procedures. And when it was finished, the had a much clearer picture of what and who they needed for their client care manager position.
So, they went “by the book” and hired Jen.
And she started her new job with clear directions, training, and systems to follow. That saved my clients a ton of “newbie” time because they didn’t have to start from scratch with their new hire.
Jen quickly became a fully functioning and contributing part of the team.
Customers compliment her basically every day. And they’ve told her she makes them feel valued.
Yes! I’m a firm believer in the power of systems.
And Jen’s example shows a well organized operations manual doesn’t just help you build business better. It can also help you build better, more productive team members.
That’s why my RondaReady business-building book includes a section on how to set up and use your personalized operations manual.
By the way, it’s available on Amazon.
The $115 price ($100 for the Kindle version) is a small investment compared to what my one-on-one clients have paid me. Especially when you consider how it can pay for itself over and over. But, it’s not a passive kinda thing either. It’s for go-getters who just need some help to avoid the stumbling blocks of building a business better and faster.
So, if that’s you, use this link to get yourself a copy on Amazon. I don’t guarantee your success. But it’s a powerful way to help go-getters get going. Is that YOU? Then, go get it!
And when you go “by the book,” don’t be surprised when you detect the secrets to your success. See what I did there?
OK, get started today, and…
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