And the award goes to the manager role
Just heard it again today. A business owner, I know, has a tough time with a certain manager. Because that person won’t fulfill the obligations of the position. On top of that, the owner of the company is reluctant to step up to the management role, too. It’s a vicious cycle. Because the business lacks the results it needs to move the company forward. And these actions breed resentment on a personal level.
Play the manager role like a pro.
Michael Gerber in his amazing book, “E-myth”, sums it up so nicely. There are basically three business personalities: entrepreneur, manager, and technician. It takes all three roles, functioning well, to have a successful business.
The entrepreneur’s work is strategic in nature. Focus on the future. And develop a vision for their business.
The manager is the pragmatist, planner, and organizer. Where vision into action happens.
And the technician’s focus is on the present. The hands-on work of the business.
Stories, like the one I mentioned, just break my heart. This is a business owner who’s worked so hard in the technician’s role to to be able to hire others to do the work. A visionary who knows where they want to take their company. But someone who just can’t or won’t embrace the manager role and run the business effectively.
Too bad so many people need to be supervised. But the fact is, they all do at some level.
And it’s especially difficult when you anticipate confrontation because something the employee is doing or not doing needs to be changed or corrected.
But leaders manage. Because they have to.
At least until they can hire a manager. The manager role doesn’t come naturally to most people. So, don’t beat yourself up over it, if you’re one of them. Your best management training is hands-on experience. Don’t have that? Then, your next best bet is to work with someone who has.
I got the tools and know-how to help others learn to manage as a manager for two very large insurance companies.
And if any of this story resonates with you, I’d love to help.
The RondaReady business coach CRM system has helped scores of other entrepreneurs, like you, learn to hire and manage employees better. With systems that can help you build your business better, have more money, more time, and more freedom. If that sounds like where you’d like to be, then you’re really, really ready to get ready, get RondaReady and…