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Offer solutions only to people who want them

Business Hub Consultant in Colorado Springs Posted on by

I remember listening to a couple of different clients of mine, a few years ago, as they talked about car problems. The first guy mentioned an issue he had with his car on the way to work. But, before he could even finish his story, the other guy started to offer solutions. And the client with the car problem kinda growled under his breath.

But why growl at someone who’s willing to offer solutions?

I mean, c’mon. They’re “only trying to help.” Right?

OK, maybe you shouldn’t growl at someone who’s willing to offer solutions to your problem. But, then again, it CAN be frustrating, to say the least, when you can tell someone isn’t listening. Especially when they don’t even listen to your whole story.

Also, the second guy didn’t ask any other questions. He just started popping out solutions. And that’s like pouring water into a full glass. And you end up with a bad case of information overload.

Have you ever heard this saying? “People don’t care how much you know until they know how much you care.” Depending on your source, that could be a quote from Teddy Roosevelt or John Maxwell or even Earl Nightingale. It doesn’t really matter who said it first. Because when you start giving answers to someone who hasn’t even asked you for advice, you could end up talking to yourself.

Sometimes questions can be way more powerful than answers.

And they can help you in two vitally important ways.

First, they show the other person you want to know more about them and their problems.

Second, they provide you with much more information. So you have a much better chance at giving the right solutions. And by asking questions, you can help the other person pour some water out of their glass. THEN, they have “room” for you to pour in your solutions.

And your business helps solve your customer or clients problems, I hope you have a streamlined, well-oiled and automated system. If not, consider my RondaReady Business System hub.

And I’m gonna take my own advice and I won’t try to offer up all the problems it can help you solve right now. So, instead, I invite you to schedule a call with me so you can tell me about your ideas and plans. And that way I can offer solutions personalized for YOU.

Get started here:

https://crm.rondaready.com/Form.aspx?Key=3147FF6FB2C3E598843A843E76118152

Stay Ready,
R.O.N.D.A.
Responsive Organized Nonstop Digital Axis

Posted in business hub, Business Hub Consultant, communication skills, run a business, serving others Tagged , , permalink

About Ronda

After 14 years in a management position for a large corporation in the same industry, Ronda decided to make a change. She wanted to explore something besides what her insurance background offered. The benefits of self-employment certainly interested her... * More time with her family, * Doing what she loved, and * Making more money Ronda looked for opportunity, and became a partner in a small business in early 2000. She observed how unpredictable their lead generation and profits were and decided to make an intense study of the industry. Before long, she mastered all the technical details of the business. Once immersed in formal training, coaching, and implementation...she discovered how to build a better business. She developed and integrated a new business model with an emphasis on referrals. Over time, Ronda's consistent, reliable, and predictable marketing strategies created clearly defined roles for all operational components of the company. And that lead to an increased overall production of 82% over the next 6 years. Gross annual profits increased from $310,000 to $1.7M in 4 years. The business opened second and third divisions. In 3 years those divisions earned over $4M. News of those successes got around. And Ronda was approached by several small business owners and entrepreneurs. They wanted to know her "business secrets". She started taking on clients who were willing to do what it takes to be true business owners and create business profits. Since then, Ronda has helped scores of clients convert their business owner dreams into reality.

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