Wanna learn some serious relationship skills? Then, there’s no better source for answers than a couple of people who’ve been married for 50 years. I just read a short article about a couple, like that, named Macie and Sammy. And they were asked,
“What’s the secret to your long marriage?”
Macie answered, “I don’t really know if there’s any secrets. We just respect each other and we love each other. We’re best friends.”
And then Sammy chimed in, “We don’t do a lot of arguing. We try to get along most of the time and we got along pretty good. And we do things together. We go to the movies…we don’t like the movies anymore. But we just got along. I didn’t go to the bar and leave her home. And she didn’t go to places and leave me home. We just hung together. I’m still hanging.”
Yeah, those are some simple, but serious, relationship skills.
Macie and Sammy both know (because they spent the time to learn) if you wanna get something out of a relationship, you gotta put something in.
And you gotta hang in there.
And that goes for your business. In fact, your business can’t thrive if you don’t have (or don’t get) some serious customer relationship skills. Here’s an example of what I’m talking about…
A while back, a client of mine mentioned some of his “lower performing customers.” And his business is set up in a way that he makes money when they make money. And he said some of them weren’t “adding much to his bottom line.”
As I listened, I noticed there was a lot of talk about their shortcomings. But he didn’t talk about what he added to the relationships.
So, I just asked him outright, “What are you putting into the relationships?”
I know he has a lot of customer relationship skills from his days as a salesman. But I wanted to find out if he actually used any of them. Because, like I said, if you want something out of a relationship, you gotta put something in.
Relationship skills are all about service.
I asked my client if he offered regular advice, or suggestions, or tips to help them advertise his product. His answer?
So guess what he’s gonna do now? Build a nice list of great tips for his customers. And show them how much he wants to help them in their business. The best part about doing that extra work is how he’ll benefit directly, too. Because, remember, he makes money in his business when his customers make money in theirs.
I’ve mentioned it before. In fact, I talk about it a lot. Serve others well. Help them get what they want .Because that’s the surest, quickest way to get what you want.
And that’s one small part of how I help business owners increase their sales and profits. And many of them (maybe most of them) have told me they wish they could go back in time. Because that way they could learn what I teach them when they were younger.
And that’s what inspired RondaReady YOUniversity.
It’s my online course to help young adults, just starting out in the real world, learn to System Think. Then, they can take their new Real world skills and build a better business. Or get a better job.
Are you a young person who’s about to head out on your own? Or are you older but ready to start over? Either way, RondaReady YOUniversity might be the perfect alternative to college. Because for a fraction of the cost of tuition, housing, and meals, you could build a business that could support you and your family.
When you’re Ready to invest in yourself that way, click or tap the link below and find out more. Your health, wealth, and financial security are worth it.