Customers come first. Or do they?
Of course, if you’ve been in business for any time at all, you’ve heard the old sayings. Customers come first. Or, the customer’s always right. Or, visualize your ideal customer. Nothing wrong with any of those. Except the one about them coming first. I’m gonna share some shocking news with you. Your customers should not be your first priority.
Remember what the flight attendants said before takeoff?
In the event of an emergency, when the air masks drop, what are you supposed to do if you have kids? That’s right. Put your mask on first. Then, you can put your kids’ masks on. And of course, that’s because if you drop out due to lack of oxygen, you’re not gonna be able to help anybody. Much less your children.
What’s that got to do with business and customers? Simple. You’ve got to get your own business in order before you can take care of any customers or clients. And you won’t be any good to any of them if your business is on life support. No system for keeping track. No automation or delegation. And no processes in place for follow-ups, referrals, or repeat business. Organizing and systematizing your business comes first. Then, you can take on customers and serve them properly.
When you’re good and ready, THEN your customers come first.
Good news is…it’s not nearly as hard as it sounds. And it can go so much faster when you plug you and your business into a system that’s already proven to work wonders. The RondaReady business coach CRM system is your best choice. Because it has something no other system in the world has.
Me! I love to put my go-getter customers and clients first. And I love to help them succeed.
So, when you’re really, really ready to get ready, book a free call with me.
Stay Ready,
Ronda