Who doesn’t appreciate some Customer Appreciation? Attaboys or attagirls. Who doesn’t love ’em, right? There’s just something about being told good things about yourself that puts you on a whole … Read the rest…
Tag Archives: customer first
Communication skills – the magic pills Here’s a clip from an email sent by a customer to one of my clients: “…Uncomfortable in the dark” What does it mean? Her customer … Read the rest…
Overflow isn’t always a good thing A couple of different clients of mine were talking about car problems the other day. One of them was talking about an issue he … Read the rest…