Business and referrals should go steady When you provide products, services, or information for your customers, clients, and audience, do they tell others? Are they saying good things behind your back? Because business and referrals … Read the rest…
Do first impressions matter? On a scale of one to ten, where would you say you rate when it comes to first impressions? Do people warm up to you right away? Or do you think … Read the rest…
What is contact relationship management? I worked in the commercial claims world for more years than I care to remember. One of the things I learned (a couple of times the hard way) during my … Read the rest…