Business and referrals should go steady When you provide products, services, or information for your customers, clients, and audience, do they tell others? Are they saying good things behind your back? Because business and referrals … Read the rest…
Category Archives: getting clients
Do first impressions matter? On a scale of one to ten, where would you say you rate when it comes to first impressions? Do people warm up to you right away? Or do you think … Read the rest…
What is contact relationship management? I worked in the commercial claims world for more years than I care to remember. One of the things I learned (a couple of times the hard way) during my … Read the rest…
How can a business coach help me? I’ve heard that question more than once. And if you’re a business owner or entrepreneur who’d like to ramp things up, you might be wondering, too. But when … Read the rest…
Client referrals still work Recently I’ve read how business owners shouldn’t depend on client referrals to build new business. Maybe the key words there are “depend on”. Because I can tell you, for sure, client … Read the rest…
Yo! You got customer relationship skills? If you wanna get something out of a relationship, you gotta put something into it. And that goes for your business. In fact, your business can’t live without you … Read the rest…





