Who wants to make more money? Last year, I spoke in a networking group of small business owners. And I asked a question I often ask, “Who wants to make more money?” Of course, they … Read the rest…
Category Archives: CRM system
Control Center to Major Tom As I was driving between appointments today I heard that old David Bowie song, Space Oddity. You know how it goes. “Ground control to Major Tom…” It had an odd … Read the rest…
Cupcake business blues… Jane (not her real name) hired her sister to help with her new cupcake bake shop. What could go wrong? I mean cupcakes. Sisters. What kind of bakers wouldn’t want a delightful … Read the rest…
You can’t be ready for anything “Hey! Did I read that right? Did she just say you can’t be ready for anything?” Yes, you read it right. But I probably need to make myself clear. … Read the rest…
To the accusation of premeditated resentments how do you plea? Guilty. But don’t feel too bad about it. Lots of other business owners are guilty of premeditated resentments, too. But you don’t have to be … Read the rest…
Who’s afraid of a little risky business? Well, lots of people. In fact, probably most people are afraid of a little risky business. And that doesn’t compute when it comes to starting, running, and successfully … Read the rest…
Ah, the most funnest part of business… Hiring and Firing Last week, in a monthly meeting with one of my clients, she told me how she needed to hire a new person for a new … Read the rest…
Customers come first. Or do they? Of course, if you’ve been in business for any time at all, you’ve heard the old sayings. Customers come first. Or, the customer’s always right. Or, visualize your ideal … Read the rest…
Are you marketing to everyone yet? Please tell me your answer is, “No.” Because marketing to everyone is basically like marketing to no one. Why? Because no matter what your business is, your market isn’t … Read the rest…
Skip the business wedding syndrome Have you ever heard of the wedding syndrome? A couple meets. They fall in love. And they decide to get married. Then, they spend who knows how much money. And … Read the rest…