I found this snippet from a “Rain Group” survey another person shared on LinkedIn. And it asked buyers what influences their decisions the most when they buy online. I found a common thread in their … Read the rest…
Tag Archives: communication skills
He knew he needed to spend some research and development time on his business. But he just couldn’t seem to find the time because he had too much…well…too much business. In fact it felt like … Read the rest…
Communication is hard – unless… It’s so sad when I hear married couples say, “we don’t talk anymore.” Or when I see young couples arguing in public. And I can’t tell you how many times … Read the rest…
Multitasking Skills – uh…yeah. Just heard again today someone talking about their awesome multitasking skills. I hate to burst your bubble. But that’s an oxymoron. Doing something well requires focus. How can you focus on … Read the rest…
Say more and build a relationship Relationships aren’t just statistics. But take a look at these stats for a second. Two percent of sales are made on the first contact. And eighty percent of sales … Read the rest…
– Your unique selling proposition – Be a dingy…not a freighter The first thing I wanna ask you, today, is…what kind of customer are you looking for? Do you have somebody in mind? Or do … Read the rest…
Communication skills – the magic pills Here’s a clip from an email sent by a customer to one of my clients: “…Uncomfortable in the dark” What does it mean? Her customer was telling her that he … Read the rest…
Build business relationships better Bob (not his real name) discovered he had missed a deadline with one of his prospective customers. Her paperwork had been misplaced, and by the time he found it, he couldn’t … Read the rest…







